Shop the best European riding clothes today to outfit men, women and children of all ages.
Explore the new range
Elegance. Quality. Safety
We are shipping all across the Pacific (Australia, New-Zealand, Thailand, China, etc)
Our team is constituted of coaches and professional riders, who will be happy to get in touch with you for any further information.
Frequently Asked Questions
Have a Question?
We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.
Should you wish to change your order after your payment has been processed, please call us immediately on +614 4929 4729 and we will try our best to accommodate your request. There may be some instances where we are unable to modify your order.
Should you wish to cancel your order after payment has been processed, please call us immediately on +614 4929 4729 and we will try our best to accommodate your request. We are unable to cancel orders after items have been shipped.
All payments for items purchased through the Equi-Jump online will be made through a secure payment gateway. A proof of purchase receipt for the transaction will be sent to you along with your purchase.
We accept: Visa, Mastercard, AMEX, PayPal
Equi-Jump Gift Cards can be redeemed online and are subject to terms and conditions as contained on the card.
We will do everything we can to deliver your order as quickly as possible.
- Orders placed before 12pm weekdays (excluding Monday) will be dispatched same day.
- Orders placed after noon AEST will be shipped the following business day.
- During Promotion and Sale periods, there may be slight delays in receiving your order due to increased volumes. You will be advised of any expected delays during the checkout process.
Equi-Jump currently ships online orders to Australia, New Zealand, Asia and New-Caledonia.
If you have received an item you believe to be faulty, please contact the Equi-Jump to discuss your options for a repair, replacement or refund, subject to the conditions of our Refunds & Exchanges policy.
Please refer to our Sizing Chart on each individual product page. If the item you have ordered is not the correct size, please contact the Equi-Jump Boutique to arrange an exchange.